Troocoo are proud to be assisting a valued Government client in the recruitment of an A03 Client Liaison Officer to join their enquiries team.
Contract is initially until the 30/06/2025 (extension potential) | Acacia Ridge location | $41.38 p/hour + super | must be available to commence ASAP if successful.
Full time position | Monday to Friday | 8.30am - 4.30pm
The Roles
The A03 Client Liaison Officer is the first point of customer contact assisting with enquiries, requests and transactions!
- Managing a high volume of enquiries received via email and inbound calls.
- Attentively listening to customer enquiries and providing advice and resolutions.
- Processing a high volume of customer requests and applications.
- Engaging and educating customers on services and options available.
- Maintaining a positive, professional and caring attitude towards customer
- Travel to other offices within the Brisbane region may be required.
- You must be available ASAP to interview and commence (if successful).
- You must be available for the full contract duration.
- You must have your own transport and a current drivers license.
- Exceptional communication skills and ability to build rapport.
- Punctuality, attendance and adherence to the contract is of utmost importance.
- Previous call centre experience is mandatory.