Our client is partnering with one of Australia’s top-performing super funds to build a dynamic team of Customer Service Officers. Whether you’re transitioning from retail or hospitality into an office role, or you’ve got call centre experience and are ready to shine, this is your chance to make an impact in a role that truly matters.
What’s on Offer?
- Start dates: 17th & 31st March 2025
- Full-time, onsite in Robina
- $27.17 per hour + super + penalty rates + incentives
- $400 bonus after three months of work post-training
- Comprehensive training (up to seven weeks) with RG146 certification
- Monday to Friday, 7:00 AM – 8:00 PM operational hours (no weekends)
- Perks including employee discounts, career progression, free parking, and more
- Multiple positions available
- Be the first point of contact for customer service and account management
- Deliver tailored, high-quality customer experiences
- Start on the voice support team with potential to upskill into digital channels such as web chat, social media, and email
- Navigate multiple systems and knowledge bases to provide accurate and helpful solutions
- Maintain confidentiality when handling sensitive customer information
- Passionate about customer service and enjoy connecting with people
- Looking to transition from retail or hospitality into an office-based role
- Experienced in a call centre environment and ready to take the next step
- Tech-savvy and confident using multiple programs and systems
- Thrive in a fast-paced, target-driven environment
- Empathetic, a great problem solver, and eager to make a difference
- Full and unrestricted working rights within Australia
Apply now and make 2025 your best year yet!