Home Claims Administrator

Location: Brisbane
Job Type: Temporary
Discipline: Business Services
Contact: Laura Boicos
Email: laura.boicos@troocoo.com
Reference: 1571439
Posted: 3 months ago
Home Claims Administrator

We are seeking multiple experienced Property Claims Administrator to join one of Australia's largest insurers. This role is a full-time position based in the Brisbane CBD to commence next week (from May 5th onwards).

Why You’ll Love This Role:
  • Prime Location: Conveniently based in the Brisbane CBD with easy access to public transport, dining, and amenities.
  • Collaborative Environment: Join a supportive and professional team focused on delivering excellent service.
  • Immediate Start: An exciting opportunity to utilise your property claims expertise.
  • Help your community: This role is available due to an increase in claims due to recent weather events. Do your part to support those in need and help them receive the support they need to rebuild.
  • Current end date: End of June
Key Responsibilities:
  • Manage a portfolio of home insurance repair claims end-to-end, ensuring timelines, cost, and service quality are met.
  • Monitor and report on provider performance while driving cost efficiency.
  • Handle client interactions, resolve complaints professionally, and deliver outstanding customer service.
  • Maintain compliance with industry standards and WHS requirements.
What You Bring:
  • Minimum 6 months of experience in property claims management within the insurance sector OR experience as a property manager  (essential).
  • Strong communication skills (written and verbal) and the ability to manage diverse stakeholders.
  • Proven ability to multitask, work under pressure, and meet deadlines in a fast-paced environment.
  • Attention to detail, problem-solving skills, and a proactive approach.
  • Ability to work autonomously and as part of a team.
If you have the required experience and can start from the 5th onwards, apply now. Please note - only those with relevant property insurance or property management experience will be considered for these roles.