Key responsibilities include:
- Provide high level advice and support to managers to undertake informal and formal performance management processes including case management.
- Understand and interpret employee relations legislation, policies/guidelines and manage processes/procedures relevant to staff discipline, employee complaints and performance matters as required.
- Encourage an environment in which high quality, best practice HR services are delivered by continually seeking and recommending improvements in systems and processes and leading by example.
- Maintain high levels of communication to effectively liaise, negotiate, consult and problem solve with a diverse range of stakeholders, including internal and external clients.
- Develop and execute effective recruitment and selection strategies that will identify the Region as an employer of choice, and support best practice principles.
- Contribute to the development and implementation of specific strategies, processes and systems to achieve real and measurable change and cultural improvements across the Region.
- Conduct research on issues relative to leadership development, and provide advice on future directions, leadership development strategies and appropriate initiatives that will support the Region’s strategic focus.
- Research, write and present project plans, business case submissions and reports.
- Build and maintain professional relationships with key stakeholders to effectively drive projects with a focus to achieve business unit and organisational outcomes.
- Demonstrated ability to contribute to developing plans, strategies, team goals and the ability to think creatively in a changing environment.
- Knowledge of, or the ability to rapidly acquire, the provisions of legislation, awards and agreements, policies and directives with the demonstrated ability to interpret and apply these provisions to the employment and management of human resources.
- Demonstrated highly developed written and verbal communication skills, including the ability to manage the flow of people and business, liaise and consult with internal and external stakeholders regarding sensitive and confidential matters, maintain effective working relationships in a high pressure environment.
- Demonstrated personal drive and integrity through adoption of positive and balanced approach to work in a complex and competitive organisation.
- Demonstrated highly developed interpersonal skills including negotiation with the capacity to resolve issues and manage dispute/grievance resolution and advocacy.