Are you an experienced Property Claims professional looking for your next opportunity? We’re seeking an experienced Property Claims Escalation Specialist to join a leading insurance provider on Brisbane’s Southside. This 6-month contract role requires immediate availability and offers the chance to make a real impact by helping Queenslanders recover from recent weather events.

Why You’ll Love This Role:

• Make a Difference – Help policyholders navigate the claims process during a crucial time.
• Competitive Pay & Stability – Secure a long-term contract with weekly pay.
• Collaborative Team – Join a supportive and professional environment where training is provided.
• Convenient Location – Based in Brisbane’s South Side, with access to transport and amenities.

Key Responsibilities:

• Manage escalated property claims efficiently and professionally.
• Review and assess claims to ensure timely resolutions.
• Provide exceptional customer service, handling complex cases with empathy and expertise.
• Monitor provider performance and drive cost efficiency.
• Ensure compliance with industry standards and internal policies.
• Collaborate with internal teams to improve processes and streamline workflows.

What You Bring:
✔ Experience in property claims management within the insurance sector (escalation experience preferred but not essential).  
✔ Strong problem-solving skills and the ability to handle sensitive customer interactions.
✔ Excellent communication skills (written and verbal).
✔ Ability to work under pressure, meet deadlines, and manage multiple tasks.
✔ Strong attention to detail and proficiency in MS Office and business systems.

What’s on Offer:

• $39.77/hr + super
• Full-time, hybrid role
• Immediate start with an initial 6-month contract
• Comprehensive training to set you up for success
• Shifts between 8am - 5pm Monday to Friday
• Hybrid work available after training, up to 4 days wfh (at the team leader's discretion)

If you have the experience and are ready to start ASAP, apply now!