About the role:
The Retail Sales Manager plays a key role in driving business growth by leading sales initiatives, developing new opportunities, and fostering strong customer relationships. This position is responsible for overseeing the sales & merchandising team, achieving targets, and implementing strategic plans to support the company’s commercial objectives. A proactive approach to business development, key account management, and securing new business opportunities will be essential.
Working collaboratively across departments, the Retail Sales Manager ensures alignment with company goals while optimising sales processes and enhancing customer satisfaction. This role offers the opportunity to lead a well-established, high-performing team in a fast-paced, purpose-driven environment, making a meaningful impact on the company's growth and success.
Key Responsibilities:
- Lead and develop the sales team to achieve revenue and growth targets.
- Identify and pursue new business opportunities to expand market presence.
- Build and maintain strong relationships with key customers and stakeholders.
- Develop and implement sales strategies aligned with company objectives.
- [FD1]Monitor sales performance, analyse data, and report on key metrics.
- Collaborate with internal teams, including marketing, finance, and operations.
- Ensure compliance with company policies, WH&S, and regulatory requirements.
- Drive continuous improvement initiatives to enhance sales processes and customer experience.
About you:
We are looking for an experienced sales leader with a background in FMCG, fresh produce, or independent retail, who thrives in a dynamic and customer-focused environment. You will bring strong leadership skills, with a proven ability to motivate and develop high-performing teams. Building and maintaining meaningful relationships comes naturally to you, and your excellent negotiation skills ensure positive outcomes for both customers and the business. With a strategic mindset, you can analyze market trends and identify opportunities for growth while effectively managing budgets and resources. Most importantly, you are passionate about sustainability and ethical business practices, aligning with our values and commitment to making a positive impact.
For a confidential discussion, please reach out to Ariana Tesese at ariana.tesese@troocoo.com, or Prudence Hayes at prudence.hayes@troocoo.com or submit your application via the apply now button.